Terms of Sale and Delivery
All prices are shown in Euro ex winery for private customers. They include all Austrian taxes and fees. Bottling and packing are included and also the statutory Austrian waste disposal charges for bottles and cartons.
All prices shown are subject to alteration without notice. Orders and reservations can be cancelled within 14 days. The customer remains responsible for the cost of goods already shipped, for freight costs already incurred, and for the cost of returning goods. We reserve the right to cancel orders with payment via bank transfer if the money has not been transferred within 10 days from order.
We deliver franco domicile in Austria and Germany.
Free delivery for orders from 49€ or more to the following countries: Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Spain.
For orders below 49€ we charge 8€ transport cost incl. 20% VAT to the countries above.
For orders going to Liechtenstein or Switzerland we charge 15€ for shipping.
Customers from other countries: please contact us. The customer is responsible for making sure that the appropriate regulations of the country of import have been met.
Please also consult our list of distribution partners!
Invoices are payable immediately on receipt, and without deduction. Interest of 12 % p.a. will be charged on overdue accounts. In cases where our terms and conditions have not been met, we reserve the right to ask for payment ind advance for future orders. Payments must be made to our office in Andau. Place of jurisdiction: Neusiedl am See.
Customers may pay by credit card (we kindly accept Visa, Mastercard, American Express). Your personal data will be treated with the utmost security.
Raiffeisenbank Seewinkel-Hansag eGen, Hoechtlgasse 6, Andau,Austria
IBAN: AT36 3300 2000 0001 7996
Tasting and sale at the winery:
in order to avoid disappointment, please book your visit to us in advance. Tel. 0043/2176/27 077. We are usually open Monday to Friday 9 a.m to 12 a.m. and 1 p.m. to 3 p.m. Saturdays on demand. The winery is closed on Sundays and Austrian public holidays. We also offer winery visits for up to 40 people (booking obligatory!)
This offer supersedes all previous offers.
Andau, May 2020